Privacy Policy
Last Updated: August 17, 2026 | Google Play & Apple Developer Compliant
1. Introduction & Overview
FuchaX Technology Inc. ("FuchaX", "we", "us", or "our") operates the FuchaX peer-to-peer crypto exchange, instant conversion service, and mobile applications accessible via web, Google Play Store, and Apple App Store. We respect your privacy and are committed to protecting your personal data in accordance with international data protection laws, including global AML/KYC regulations and mobile application store developer policies.
2. Information We Collect
To provide secure peer-to-peer trading and instant fiat payouts, we collect the following categories of information:
- Account & Contact Information: Your name, email address, mobile phone number, and account credentials.
- Identity Verification Data (KYC): Government-issued document numbers (NIN or BVN) and 3D facial biometric scan images collected strictly for identity verification and anti-fraud checks.
- Financial & Transaction Data: Crypto wallet addresses, linked bank account numbers for payouts, P2P order histories, and transaction status logs.
- Device & Technical Information: IP address, device type, operating system version, and app performance logs to prevent unauthorized access.
3. How We Use Your Information
We use the collected information for the following legitimate business purposes:
- Executing peer-to-peer trades, crypto-to-fiat conversions, and utility bill payments.
- Verifying your identity to satisfy regulatory Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
- Protecting your account against fraudulent activities using automated fraud detection and 4-digit transaction PIN verification.
- Sending transactional notifications, receipt confirmations, and customer support responses.
4. Data Encryption & Security Standards
We implement industry-leading technical and organizational measures to safeguard your personal data. All network communications are encrypted using 256-bit SSL (Secure Sockets Layer) encryption. Transaction PINs and passwords are fully hashed using salt algorithms and are never stored in readable plain text.
5. Biometric Data Protection
Biometric facial scan data collected during identity verification (liveliness detection) is processed securely through encrypted verification partners (EaseID) solely to confirm that you are a real person and match your government ID. Facial biometric data is never sold, shared for marketing purposes, or used for any purpose outside account verification and security.
6. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may disclose data only in the following circumstances:
- Service Providers: Trusted third-party verification and payment partners operating under strict confidentiality obligations.
- Legal & Compliance Obligations: When required by court orders, regulatory authorities, or applicable law enforcement inquiries.
7. Your Rights & Data Deletion Requests
You have the right to access, correct, or request the deletion of your personal account data. To request account deactivation or personal data removal, you can contact our privacy desk at privacy@fuchax.com or submit a request directly through our support desk in the FuchaX mobile app.
8. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact our Data Protection Officer: